Returns
Our refund
policy is All Sales Final. However, we give you a 6 months guarantee on any
remanufactured part you purchase from us.
To complete your
return, we require a receipt or proof of purchase. Send pictures and the
description of your trouble to orders@powersteeringbrakesupply.com and we will get back to you within 3-5 business days.
Warranty (if
applicable)
Once your return
is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or
rejection of your warranty.
If you are
approved, then your guarantee request will be processed.
Exchanges (if applicable)
We only replace
items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at orders@psbsupply.com and send your item to 12211 Whitter Blvd Unit B,
Whittier, California 90602.
Shipping
Our products are
shipped within 4-7 days using UPS. For “Rebuild and Return”, you
should mail your product to 12211 Whitter Blvd Unit B, Whittier, California
90602. You will be responsible for paying for your shipping costs for returning
your item. Shipping costs are non-refundable.
Once we rebuild
we will send it back to you. Depending on where you live, the time it may take
for your product to reach you may vary. You should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that you
will receive your item. After we send it, the carrier takes responsibility.
If you purchase
“Unit + Core” you can ship your “Core” to us and be eligible for a refund on
the Core value. You will be responsible for paying for your shipping costs for
returning your core. Shipping costs are non-refundable.
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